Cancellation Policy
We are so happy to deliver top of the line Infrared Sauna and recovery services to you – due to limited appointment times, please be advised that we have a high demand for the use of our services. In order to maintain a set schedule and happy clients, we have implemented a no-show/late cancellation policy.
We understand that plans can change, and we strive to accommodate our clients as best as we can. To ensure that we can serve everyone effectively, we have implemented a new cancellation policy for our two most booked services, Contrast Therapy and the Large Infrared Sauna w/Red Light Tower.
If an appointment is canceled/rescheduled at least four hours in advance, there will be no charge. However, if cancelled or rescheduled within four hours of your appointment, the full price of the service will be charged. If you have a package, the service will pull from the package. This also applies to No-Shows.
Thank you for your cooperation and understanding. We love all our clients and want to make sure availability is most up to date to allow for all clients to book services.